Andrea N. Chasen, Esq.

Education

Juris Doctorate, Washington College School of Law at American University, Washington, D.C. 1980

Master of Public Administration, New York University, N.Y., N.Y. Concentration: Theory and practice of decision-making process. Graduated with honors. 1976

Bachelor of Arts, Urban Studies, State University of New York at Buffalo, Buffalo, N.Y. Graduated with honors 1973.

Professional and Community Activities

Board Member, New England Association of Conflict Resolution

Adjunct Professor, Western New England College - various courses related to dispute resolution and business and health care.

Instructor, Harvard Program on Negotiation, Practicing Lawyers Institute

Panel Mediator Member: United States Postal Service REDRESS, Connecticut Commission on Human Rights and Responsibilities, American Health Lawyers Association.

Co-founder, Western Massachusetts Mediator's Network, an organization that promotes the understanding and use of alternative dispute resolution (ADR) practices and provides on-going peer supervision to mediators and arbitrators.

Member, Massachusetts Bar Association, ADR section and labor and employment.

Chair, Community Relations Council of the Jewish Federation of Greater Springfield and Pioneer Valley

Board member and fundraising chair, Dress for Success, Western Massachusetts

Board Member, District Learning Team of Longmeadow Public School System (1996-2000)

Member, Maryland Bar Association, special committee on health law (1985-1988)

Previous Experience

1990 - 1994 Assistant Professor of Law: Department of paralegal Studies, the Elms College, Chicopee, MA. Tenured track position, primarily responsible for teaching civil procedure, interviewing, negotiation, mediation and health law.

1989 - Present  Senior Instructor: Western New England College, Springfield, MA. Assigned to teach upper level business law courses.

1981 - 1988 Special Attorney: Office of the Attorney General for the State of Maryland, Baltimore, MD. Assigned to Department of Health and Mental Hygiene. Established new position of general counsel for state owned and operated hospitals and assigned as general counsel for Maryland's two largest state psychiatric hospitals. Responsible for initiating and creating policy on all phases of hospital management; including assessment of negligence and medical malpractice claims, professional staff responsibilities, patient rights, personnel and administrative matters, licensing/certification matters, contracts and EEO claims.

1980 - 1981 Associate Attorney: Law Offices of Talkin & Abramson, Columbia, Maryland. General practitioner and trial attorney in general practice law firm. Handled cases in areas of tort, contract domestic, criminal, commercial, special education and developmental disabilities. appellate counsel on consumer protection case that led to creation of lemon law for cars.

1976 - 1978 Senior Research Associate: American Institutes for Research, Washington, D.C. Evaluated criminal justice national standards and goals; developed crime reduction and prevention program in conjunction with urban community program.

1974 - 1976 Criminal Justice Program Analyst: New York State Division of Criminal Justice Services, N.Y., N.Y. Assigned to court planning and juvenile justice programs. Administered LEAA grants programs of approximately $11 million.

Publications and Presentations

(partial listing)

"Defining Mediation and It's Usefulness for Paralegals" (April, 1993, Journal of Paralegal Education), Andrea Chasen

"Paralegals and Mediation" (West publication, West's Paralegal Today: The Legal Team at Work, 1995), Andrea Chasen

"How did it Ever Get So Complicated: The History of Healthcare Insurance in America" (Business West, Oct. 1994), Andrea Chasen

"EAPs and Employee Privacy Rights" (Business West, Nov. 1994), Andrea Chasen

"Problems without a Process: Using an Action Dialogue to Manage Racial Tensions" (4 Harvard Negotiation Law Review 83, Spring 1999), Robert Ricigliano, Theodore Johnson and Andrea Chasen

"Building and Sustaining Community using the SARA Method for Collaborative Problem Solving"  International Association of Conflict Resolution Annual Conference, 2001, Toronto, Canada,  Andrea Chasen, Presentor

"Managing Difficult Conversations" International Family Business Annual Conference 1999, Stockholm, Sweden,  Andrea Chasen, Presentor

"Dialogue to Action: Managing Racial Tensions" Society for Professional in Dispute Resolution Annual Conference, 1998, Portland, Oregon,  Andrea Chasen, Presentor